Cleaning and Care

For Receiver-In-the-Canal (RIC) hearing aids: 

Cleaning your custom molds and domes

Clean the domes and molds on the outside daily with a damp cloth.

Avoid getting any water in and around the speaker units and custom molds.

The wires, speakers, domes or custom molds should never be rinsed or submerged in water as water drops may block sound or damage the electrical components of the hearing aids.

Domes should be replaced by your hearing care professional every 3-6 months or when they become stiff, brittle, or discolored.

If your molds require further cleaning, the speaker wax guard may be plugged and require replacing. See your hearing care professional.

For Behind-The-Ear (BTE) hearing aids:  

Cleaning your earmolds and earpieces

You should have your tubes replaced by your hearing care professional approximately every three to six months or when they become stiff, brittle, or discolored.

Clean the earmold and the outside of the earhook with a damp cloth at the end of each day. Avoid getting any water in and around the hearing aids.

If the earmolds become plugged, clear the opening with a wax loop or pipe cleaner.

If your physician prescribes eardrops, clean any moisture that may get into the earmolds or tubing to prevent plugging.

If the earmolds require further cleaning:

1. Disconnect the plastic tube from the hook of the hearing aid, by holding the hearing aid in one hand and gently pulling the tubing away from the earhook.
2. Wash only the earmolds and tubing in warm water with a mild soap.
3. Rinse them with cool water and dry overnight.
4. Make sure the earmold tubes are completely dry. Reconnect them to the earhook on your hearing aid by sliding the tubing back on to the earhook. Use of a  hearing aid blower can assist with removing moisture/debris from the tube. See your hearing care professional for more information.

Cleaning your slim tubes and domes

You should replace the slim tubes and domes every three to six months or when they become stiff, brittle, or discolored.

Clean the outside of the domes at the end of each day with a damp cloth. Avoid getting any water in and around the hearing aids.

You should also clean the slim tubes periodically, with the cleaning pin provided, when you begin to notice debris in and around the tubes.

1. Hold the slim tube in one hand and the hearing aid in the other hand.
2. Gently turn the hearing aid until it detaches from the slim tube.
3. Use a damp cloth to clean the outside of the slim tube and dome.
4. Remove the dome from the slim tube by pulling gently, before cleaning the slim tube.
5. Using the black cleaning pin provided in the kit, gently insert the cleaning pin where the slim tube attaches to the hearing aid and push the pin all the way through the tube. 

Note-: The slim tubes and domes should never be rinsed or submerged in water as water drops may become lodged in the tube, block sound or damage the electrical components of the hearing aid.

6. Once the slim tube has been cleaned, reattach it by gently turning the hearing aid onto the slim tube.

7. Reattach the dome to the slim tube by gently pushing it back onto the threading at the end of the tube. You will feel the dome click onto the ridges of the slim tube, and you won’t be able to push it any further.